General Info |
16
Nov
|
Water Treatment Change Coming Soon |
18
Oct
|
Phone OutageWe are currently experiencing phone issues at our main office. Please be patient as we work through this problem. |
20
Sep
|
BackflowFor those customers needing backflow testers and installers, please contact the office 640-1379 to request an email of the list. We will post the list on this site as soon as we can. Thanks. |
29
Jul
|
FlushingOur crews will be flushing Highway 71 North beginning next week, August 1 - August 5. This area will include Country Club, Timbertrails, Sherwood and all side roads. Customers in these areas may experience low water pressure and/or discolored water. Your patience is appreciated. |
06
Jul
|
Rate IncreaseOur Water Rates have been adjusted due to increased costs of production, treatment, and distribution of your water, effective July 1, 2022. The new rate structure is shown below: |
05
Jul
|
Public Hearing Proposed Rate IncreasePublic Hearing to be held Wednesday, July 6th at 11:00 a.m. After a comprehensive study by the board of commissioners for the District on the cost of producing, treating and distributing water for Water Works District No. 3 of Rapides Parish, changes to the rate schedule have been proposed. These changes will help Water Works District No. 3 of Rapides Parish position itself to continue to meet the needs of its customers and cover accelerated costs due to economic changes. If given approval, these changes will go into effect on July 7, 2022. |
20
Jun
|
HolidayOur office will be closed Monday, June 20th for the Juneteenth Holiday. For emergencies, dial 484-3115. We will reopen Tuesday, June 21st at 7:30 am. |
01
Jan
|
Rate IncreaseOur Water Rates will be adjusted beginning 1/1/2022 for the Cost of Living Adjustment. The rate structure is shown below: |
20
Dec
|
Online paymentsWe are currently working on the problem with online payments. Please be patient. You can call the office to pay by phone. |
21
Oct
|
BOIL ADVISORY LIFTEDThe boil advisory issued last week for Highway 165 has been lifted. |
14
Oct
|
Boil AdvisoryA boil advisory has been issued for Water Works customers on the West side of Highway 165, from Ball Cutoff Road to Kitchens Creek Road. (Ball Cutoff is not under the advisory) Please see the FAQs section on our website to know how to deal with a boil advisory. We will post the release of the advisory here as soon as it is lifted. We apologize for this inconvenience. |
21
Dec
|
Holiday ClosuresWater Works District No. 3 will be closed December 24 and December 25 for the Christmas Holiday. Also, December 31 and January 1 for New Year's. Our emergency number is 640-6644. Merry Christmas and Happy New Year. |
25
Nov
|
Thanksgiving HolidayWater Works District No. 3 will be closed Thursday and Friday, November 26 & 27 for the Holiday. Emergency number is 318-640-6644. |
06
Nov
|
Veteran's Day HolidayOur office will be closed Wednesday, November 11th for the Veteran's Day Holiday. |
09
Oct
|
Office ClosureWater Works Office will be closing at noon on October 9th in anticipation of Hurricane Delta. We should reopen Monday, October 12th. |
08
Sep
|
Boil AdvisoryBoil Advisory for Water Works District #3 has been lifted. |
31
Aug
|
Boil AdvisoryWater Works District 3 is currently under a boil advisory until further notice. Please see FAQ page for how to respond to a boil advisory. |
26
Aug
|
Office ClosureOur office will be closed Thursday August 27th due to severe weather threat. We will reopen on Friday August 28th if possible. |
31
Mar
|
PRESS RELEASEWater Well - 8215 Highway 71 Read more |
23
Mar
|
COVID-19Until further notice, our main walk-in lobby will be closed. All transactions will be conducted through the drive through window, or payments can be left in our night drop. |
04
Feb
|
2020 Water Rate IncreaseWater Rate Increase - 2020 Read more |
30
Jan
|
Sexual Harassment PolicyAct 270 State Civil Service requirement Read more |
19
Dec
|
Water Treatment Change ComingWater Works District No. 3 will be temporarily changing its type of disinfection process. Read more |
12
Nov
|
PUBLIC HEARINGThere will be a public hearing at the Water Works District 3 main office at 1306 Third Street in Tioga on November 26, 2019 at 9:30 a.m. for the consideration of a rate increase. |
01
Oct
|
ReConnection Rate IncreaseBeginning October 1st, reconnection fees will increase from $25 to $35 during normal business hours. After hours rates will increase depending on the time. |
29
Jul
|
Office ClosingOur office will be closing at noon on Thursday, August 8th for a computer upgrade. We will reopen Friday, August 9th at 7:30 am. |
14
Sep
|
Water Treatment ChangeWater Works District No. 3 is making a temporary change in the type of disinfectant used in the water supply. Read more |
21
Aug
|
New Emergency Phone NumberWe have changed our after hours emergency number. Please note the new number: |
01
Jun
|
Water Rate IncreaseNew water rates became effective 6/1/2017 Read more |
If we experience a leak in our system that results in a loss of water pressure, our water may be of questionable microbiological quality. and you may be placed under a BOIL ADVISORY. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing foods by the following means:
Boil water for one (1) full minute in a clean container. The one minute starts after the water has been brought to a rolling boil. (The flat taste can be eliminated by shaking the water in a clean bottle or pouring it from one clean container to another, or by adding a pinch of salt to each quart of water that is boiled.)
Upon notification from the Office of Public Health's State Regional Laboratory that the samples collected from our water supply have been found to be safe, the advisory will be rescinded and you will be notified that the water has been found to be safe.
Water Works District No. 3 reads the majority of its meters electronically through radio frequency technology. This technology allows us to collect the reading while simply driving down your street, eliminating the need to stop, get out, and open each meter box. The result is greater accuracy of the reading and more meters can be read in less time.
Water Works District No. 3 distributes water from seven groundwater wells and a surface water structure on Big Creek, near Pollock, Louisiana.
American families use 183 gallons of water per day, on average, for cooking, washing, flushing, and watering purposes. The average family turns on the tap between 70-100 times daily. About 74% of home water usage occurs in the bathroom, about 21% in the laundry room, and the other 5% in the kitchen.
No! ALWAYS use cold water. Hot water is more likely to contain rust, copper, and lead from household plumbing and water heaters. These harmful substances can dissolve into hot water faster than they do into cold water, especially when the faucet has not been used for an extended period of time.
Liquids generally contract when frozen and become more dense; however, the unique qualities of water cause it to expand by up to 9% when it freezes. That is why water pipes burst when temperatures reach the freezing mark.