Effective Date: August 27, 2026
Water Works District No. 3 of Rapides Parish ("WWD3," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website, https://www.wwd3.com/. This Privacy Policy explains what information we may collect, how we use that information, and the choices you have regarding your information.
We may collect information you voluntarily provide when you use our website, including:
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general information about how you interact with the website.
WWD3 may use information collected through the website to:
We do not sell or rent personal information submitted through our website.
If you submit information through a contact form on our website, we may use that information to respond to your request or provide the service you have requested. Please do not submit sensitive personal information through a general website contact form unless specifically requested by WWD3.
Visitors may have the opportunity to subscribe to receive General Information updates from WWD3. If you subscribe, your email address may be used to send you news, announcements, water-service information, and other General Information updates from WWD3. You may unsubscribe from these communications at any time by using the unsubscribe option included in an email or by contacting WWD3 directly.
Information submitted through water-service applications or other customer forms may be used to establish, manage, or modify water service and to communicate with customers regarding their accounts. Certain information submitted through these forms may be required to verify identity, establish service, or comply with applicable requirements. WWD3 may retain customer and service information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, and fulfill governmental or regulatory requirements.
WWD3 may provide links to third-party websites or services that allow customers to pay their water bills online. When you follow a payment link to a third-party payment provider, your interaction is subject to that provider's privacy policy and terms of use. WWD3 does not control the privacy practices of third-party payment providers. Please review the privacy policy of the payment provider before submitting payment or financial information.
Our website may use cookies or similar technologies to support website functionality, understand website traffic, and improve the user experience. Cookies are small text files that may be stored on your device when you visit a website. You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of some portions of the website.
Our website may use third-party services, such as Google Maps, to provide location and mapping functionality. These third-party services may collect information in accordance with their own privacy policies. WWD3 does not control how third-party services collect or use information. Our website may also contain links to third-party websites, including online payment services and government resources. We encourage you to review the privacy policies of any third-party website you visit.
WWD3 takes reasonable administrative, technical, and organizational measures to protect information submitted through its website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
WWD3 may disclose information when reasonably necessary to:
We do not sell personal information to third parties.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us through the website, please contact us so that we can take appropriate action.
As a public water utility, WWD3 may be subject to applicable Louisiana public-records laws and other governmental recordkeeping requirements. Information submitted to WWD3 may therefore be subject to disclosure when required or permitted by applicable law. Nothing in this Privacy Policy limits WWD3's obligations under applicable public-records, records-retention, governmental, or regulatory requirements.
WWD3 may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices. When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or how WWD3 handles information submitted through its website, please contact us:
Water Works District No. 3 of Rapides Parish
1306 Third Street
Pineville, LA 71360
Mailing Address:
P.O. Box 580
Tioga, LA 71477-0580
Phone: 318-640-1379
Office Hours:
Monday–Friday, 7:30 a.m.–3:30 p.m.
You may also contact us through the Contact page on our website.
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