Office Hours: 7:30am - 3:30pm M-F
P.O. Box 580, Tioga, LA 71477-0580
1306 Third Street, Pineville, LA 71360
1306 Third Street, Pineville, LA 71360
P.O. Box 580, Tioga, LA 71477-0580
Office Hours: 7:30am - 3:30pm M-F

Water Works District No. 3



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Our Mission

The mission of the Water Works District No. 3 of Rapides Parish is to provide high-quality and safe water services to our commercial, industrial, municipal and residential customers in the quantity required for economic development and the health and convenience of our community.


Water Quality

Each year, the State of Louisiana Department of Health and Hospitals (DHH) requires a submission called the Consumer Confidence Report (CCR). It must be distributed to all customers within our water district and gives specific information regarding the content and quality of our water, testing completed during the year, as well as other helpful information. The report is issued in June of each year.  The most current report can be viewed in the box below. To see past reports, please click any of the following years. 2015 Amendment   2014  2013

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Did You Know?
  • You can check your home for hidden leaks.  Simply turn off all taps and water-using appliances. Check your meter. Then, after 15 minutes check it again.  If it has moved, you have a leak.
  • Automatic dishwashers use 15 gallons for each cycle, regardless of how many dishes are loaded.  Always run a full load in your dishwasher.
  • Even a slow leak or dripping faucet can waste 15-20 gallons of water per day.  If you get it fixed, you’ll save up to 6,000+ gallons per year.
Learn more about your water bill
  • 1.
    How is my water meter read?

    Water Works District No. 3 reads the majority of its meters electronically through radio frequency technology.  This technology allows us to collect the reading while simply driving down your street, eliminating the need to stop, get out, and open each meter box.  The result is greater accuracy of the reading and more meters can be read in less time.

  • 2.
    Where does my water come from?

    Water Works District No. 3 distributes water from seven groundwater wells and a surface water structure on Big Creek, near Pollock, Louisiana.

  • 3.
    How much water should I expect to use per day?

    American families use 183 gallons of water per day, on average, for cooking, washing, flushing, and watering purposes. The average family turns on the tap between 70-100 times daily.  About 74% of home water usage occurs in the bathroom, about 21% in the laundry room, and the other 5% in the kitchen.

  • 4.
    Is it okay to use hot water from the tap for cooking and drinking?

    No!  ALWAYS use cold water.  Hot water is more likely to contain rust, copper, and lead from household plumbing and water heaters.  These harmful substances can dissolve into hot water faster than they do into cold water, especially when the faucet has not been used for an extended period of time.

  • 5.
    How much water is used in the shower?

    A 10-minute shower can take 25 to 50 gallons of water.  High-flow shower heads allow a flow of 6 to 10 gallons a minute.  Low-flow shower heads can cut the rate in half without reducing pressure. In contrast, the average bath requires 60-100 gallons.

  • 6.
    Why do water pipes tend to break in winter?

    Liquids generally contract when frozen and become more dense; however, the unique qualities of water cause it to expand by up to 9% when it freezes.  That is why water pipes burst when temperatures reach the freezing mark.